We aim to reduce equipment downtime and ensure higher, uninterrupted utilization of the machine.
Assign well maintained and trouble-free equipment to avoid any potential operational hindrances for the Customer during the tenure of the rental.
Proactively schedule and conduct onsite equipment inspection and servicing to ensure hassle free & uninterrupted equipment use.
Respond quickly & trouble shoot any minor glitches onsite Or, provide a replacement equipment in the event of major snags
Encourage customer feedback and look at opportunities to improve.